Our Strategy: Your Path to Success

Our team of professionals is held to high standards. In accordance with our many years of experience, we have developed a methodology that has produced consistent results across the board.

The seven pillars of our successful strategy:

Evaluation

Our case-specific technology audit and data gathering provides us with a detailed and comprehensive picture of your needs. Our goal is to make state-of-the-art technology work for you. 

Research

We research the marketplace for the best solution for you. We look for equipment that has a proven track record. We don’t always believe the hype of the manufacturer; we look for proven performance. We don’t believe our customers should serve as the test market for the manufacturer.

Written Recommendations and Proposal

Our research and analysis is summarized in recommendations and a proposal for the solution best suited to meet your stated needs. Our team will recommend equipment, installation plans, end-user training and implementation schedules.

Proposal Review

We review our recommendations and proposal with you. We review the cost and the benefits. We know all expenses must be justified and to that end we work with you in developing a comprehensive return on investment study. 

Installation

iCAM Video Management Solutions, Inc. manages all aspects of the installation, including procurement, project management, testing, training and documentation. During the implementation process, we make sure to work closely with your existing IT team to produce the best possible results. 

Service

We minimize service issues by doing it right the first time. We believe if we correctly identify your needs, recommend the proper equipment and install it correctly, we will minimize after sales service. Our job is to ensure that your equipment performs optimally and securely at all times.  iCAM Video Management Solutions, Inc. provides a 24 hour turn-around on all service requests.

Upgrades

As your business grows, so may your needs. We will keep you apprised of new technology that could enhance the benefits of your system.